Claims department

Claims Service


Dedicated in-house Claims Service

No two clients are the same, so we aim to tailor our claims service to each client’s individual needs. We provide advice on how to make a claim, and help pursue uninsured losses where they have been caused by the negligence of another party.

At HWI Spain we are committed to providing our clients with the necessary support for claims that may arise. We accompany them throughout the process, facilitating procedures and streamlining processes.

If you are a HWI client, our team of specialists will take care of the claims for you.

You can report a claim by any of the following methods:

By telephone:

Simply telephone us on +34.91.350-1880 and one of our experienced claims handlers will guide you through the claims reporting process.

By e-mail:

Send an email to with details of your claim. Your message will be forwarded to the most appropriate claims handler who will contact you as soon as possible to progress the process.