Claims Service

We aim to tailor the claims service to each client’s individual needs. We can provide advice on how to present a claim, and can also assist in pursuing uninsured losses where a loss has been caused due to the negligence of another party.

You can notify a claim by any of the following methods:

Phone:

Simply telephone us on +852 2877 6100 and an experienced claims handler will guide you through the claims reporting process.

E-mail:

Send an email to claims@hwi.hk with details of your loss.

Mail:

Claims Department
H.W.I. Hong Kong Limited.
2502, W50 Centre
50 Wong Chuk Hang Road
Aberdeen
Hong Kong

Please remember to give a contact telephone number, as we may need to phone you for further information to avoid delaying your claim.